Information We Receive
We receive information that you choose to provide when you send an inquiry, email us directly, or contact us about machinery sourcing and export services.
- Name, company name, email address, and country or region
- Inquiry details such as machinery type, destination market, and commercial timing
- Operational details needed to respond to sourcing, shipping, or documentation questions
How We Use Information
We use submitted information to answer inquiries, prepare commercial follow-up, improve response quality, and maintain records related to export communication.
We do not use inquiry information for unrelated public marketing claims or resale to third parties.
Sharing and Retention
Information may be shared with logistics partners, inspection parties, or advisors only when required to support a genuine machinery export inquiry or transaction.
We retain communication records for as long as reasonably necessary to manage the inquiry, satisfy legal requirements, and maintain business records.
Your Requests
You may contact us to request correction or deletion of personal information, subject to applicable legal and record-keeping obligations.
Privacy inquiries can be sent to info@iswinternational.jp or through our contact page.